OKA YOGA – TERMS AND CONDITIONS

Last Updated: 17 June 2026

1. Introduction

Welcome to Asoka Yoga (“Asoka Yoga”, “we”, “us”, or “our”).

These Terms and Conditions govern your use of our website, online store, and purchase of our products.

By accessing our website or placing an order with us, you agree to these Terms and Conditions. If you do not agree, you should discontinue use of the website.

2. Company Information

Business Name: Asoka Yoga
Physical Address: Unit A01 Woodlands House, Woodlands Road, Woodstock, Cape Town, South Africa
Email: contact@asokayoga.co.za
Phone: 082 897 3062
Website: https://www.asokayoga.co.za

3. Products and Descriptions

We aim to ensure that all product descriptions, images, specifications, and colours are accurate and up to date.

However, please note:

• Many of our products are made from natural materials such as cork, cotton, rubber, kapok, buckwheat hulls, wood, seeds, and natural fibres.
• Variations in colour, texture, size, weight, and finish are normal and expected.
• Product images are for illustrative purposes only.
• Slight differences between images and actual products do not constitute defects.

4. Pricing

All prices are displayed in South African Rand (ZAR) and include VAT where applicable, unless otherwise stated.

We reserve the right to change pricing at any time without prior notice.

The price shown at checkout at the time of purchase will apply to your order.

5. Orders

All orders are subject to acceptance and product availability.

We reserve the right to:

• Refuse or cancel any order
• Limit quantities per customer
• Correct pricing or product listing errors
• Request additional verification before processing an order

An order confirmation does not constitute acceptance. Acceptance occurs only once payment has been received and the order has been dispatched.

6. Payment

We accept payment methods as displayed at checkout.

Full payment is required before orders are processed and dispatched.

Payments are processed securely via third-party payment providers. Asoka Yoga does not store full card or payment details.

7. Shipping and Delivery

7.1 Delivery timeframes

Estimated delivery times are provided as guidelines only and may vary depending on location, courier performance, and external conditions.

Delays may occur due to factors outside our control, including but not limited to:

• Courier delays
• Weather conditions
• Public holidays
• Supply chain disruptions
• National or regional events

7.2 Delivery information

Customers are responsible for providing accurate and complete delivery details.

We are not responsible for delays or additional charges caused by incorrect or incomplete information.

7.3 Risk and ownership

Risk in goods passes to the customer upon delivery.

Ownership of goods remains with Asoka Yoga until full payment has been received.

8. Returns and Exchanges

8.1 Damaged or incorrect items

If your order arrives damaged, defective, or incorrect, please notify us within 7 days of delivery.

We may request photos or additional information to assess the issue before arranging a replacement, repair, or refund.

8.2 Change of mind returns

Unused items in original condition and packaging may be returned within 14 days of receipt, subject to:

• Prior approval from Asoka Yoga
• Return shipping costs being the responsibility of the customer
• Inspection upon return

Refunds will exclude original delivery costs unless otherwise required by law.

8.3 Non-returnable items

For hygiene and safety reasons, the following items may not be returned once opened or used:

• Yoga mats (if used)
• Bolsters and cushions
• Eye pillows
• Personal wellness accessories
• Custom-made items
• Sale or clearance items

Unless faulty or required under applicable consumer protection law.

9. Warranty

All products are covered in accordance with applicable South African consumer protection laws.

Warranty does not cover:

• Normal wear and tear
• Misuse or improper care
• Accidental damage
• Commercial or industrial use (unless agreed)
• Modifications or alterations

Natural materials may age over time. This is considered part of the product’s natural lifecycle.

10. Product Care

Customers are responsible for following all care instructions provided with or on our products.

Failure to follow care instructions may affect eligibility for returns, replacements, or warranty claims.

11. Intellectual Property

All content on this website remains the property of Asoka Yoga, including but not limited to:

• Branding and logos
• Product designs
• Product descriptions
• Images and photography
• Website content and graphics

No content may be copied, reproduced, distributed, or used without prior written consent.

12. Limitation of Liability

To the fullest extent permitted by South African law, Asoka Yoga shall not be liable for:

• Indirect or consequential damages
• Loss of income or profits
• Business interruption
• Any damages arising from misuse of products

Customers are responsible for using products safely and appropriately.

13. Health and Wellness Disclaimer

Asoka Yoga products are intended for general wellness, yoga, meditation, fitness, and mindfulness practices.

They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.

Customers should consult a qualified healthcare professional before beginning any new exercise or wellness practice, particularly if they have existing health concerns.

14. Privacy

We process personal information in accordance with the Protection of Personal Information Act (POPIA), South Africa.

Personal data is used only for:

• Order processing
• Customer communication
• Delivery fulfilment
• Marketing communications (where consent is given)

For more details, please refer to our Privacy Policy.

15. Force Majeure

We are not liable for failure or delay in performance caused by events beyond our reasonable control, including:

• Natural disasters
• Labour disputes
• Government actions or restrictions
• Pandemics or health emergencies
• Transport or supply chain disruptions

16. Amendments

We may update or amend these Terms and Conditions at any time.

The updated version will be published on our website and will take effect immediately upon publication.

17. Governing Law

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any disputes will be subject to the jurisdiction of South African courts.

18. Contact Us

For any questions regarding these Terms and Conditions, please contact:

Asoka Yoga
Unit A01 Woodlands House
Woodlands Road, Woodstock
Cape Town, South Africa

Email: contact@asokayoga.co.za
Phone: 082 897 3062
Website: https://www.asokayoga.co.za